Terms & Conditions
TERMS AND CONDITIONS OF USE
The term "Eyewear Fashions" or "us" or 'we" refers to the owner of the website whose registered office is 9 High Street Woburn Sands, MK17 8RF. The term ‘you’ refers to the customer or user of our website
Company registration number is 09627009 and our VAT registration number is 216136731.
AVAILABILITY OF GOODS
Due to the range of brands and the number of models, colours and sizes available it is not possible to keep all items in stock. Non stock items are sourced directly with our suppliers and you will be kept updated on progress via our e-mail notification system.
We cannot guarantee the availability of all goods, occasionally a supplier discontinues a specific model, colour or size, or new stock is still in the manufacturing process. If this is the case we will contact you via e-mail to offer and alternative or a full refund. We are unable to take responsibility for any loss or damages that you may suffer if we are unable to supply the goods.
By placing your order, you confirm that the following are true:
You have obtained a prescription from a suitably qualified person and said prescription is not more than 2 years old. You have notified us in writing of any eye conditions of which you are aware.
You will supply accurate written details of your current prescription (including any notes on the prescription) when requested. That the prescription details provided is not for a person under 16 years of age.
That all details regarding payment and delivery provided when placing the order are correct and up to date. We can accept no responsibility for lost items due to incorrect address details being provided at the time of order. Ownership of the item will pass to you once it has been signed for at the provided delivery address. Items supplied are not for re-sale.
Refunds will be credited to your original method of payment. Please allow 7 working days from the day the parcel is received for your refund to be processed. We will email you to let you know once the parcel has been received and your refund is complete.
It is the customer’s responsibility to ensure the items reach us in a saleable condition and to cover return postage and insurance costs. We suggested a guaranteed/signed for postal or courier service is used for returns
Please note: Damage which becomes evident after 14 days (starting the day after delivery), for example; wear and tear, or mistreatment of the item by the customer is not the responsibility ofeyewearfashions.com, and the company is not responsible for any claims. All frames are guaranteed by manufacturer's warranties; however the guarantee does not cover wear and tear or mistreatment. Furthermore, scratches on the lenses are not covered under any warranty.
Any attempts made to repair frames yourself will result in warranties being voided.
Please note: 1.5 index lenses are valued at £30. If prescription orders are returned a minimum of £30 will be deducted from your refund.
We have absolute discretion as to whether or not to accept your order and we reserve the right to request further information from you where we feel that this is necessary or appropriate.
We reserve the right to end any Agreement with you, cancel or place on hold any orders and/or to suspend or terminate your access to the Eyewearfashions.com website immediately and without notice to you if you breach any of these terms and conditions.
PRICES AND PAYMENT
All prices displayed are inclusive of VAT, but exclusive of shipping where applicable. Shipping costs will be displayed during the checkout process.
Pricing cannot be guaranteed. Great care is taken to maintain accurate pricing on the site, however on a very rare occasion mistakes may occur, we will notify you of the error before your order has be processed. You will have the choice to either accept the corrected price or to cancel your order.
We reserve the right to alter prices from time to time without prior notification. Credit and charge card payments are subject to validation and authorisation by the cardholder's issuer and we will not be held liable for any non-delivery or delay if a card issuer refuses to authorise payment.
We cannot accept responsibility or liability for failures in transmission of information deletion, non-delivery or failure to store any communications by you.
If there are discrepancies in the order details regarding customer/shipping/card holder address your order maybe subject to additional security checks. You may be asked to provide further proof of identity, failure to comply with these request may result in delay or cancellation of your order.
DISPATCH OF GOODS
We will endeavour to ensure that the goods are dispatched to the address provided within the time period specified by us via email to you, although we cannot guarantee that the goods will be dispatched by that date.
You accept that we will not be liable to you for any loss, damage or charge incurred because of the late delivery or non-delivery of goods. In the case of non-delivery, if either Eyewearfashions.com or our courier is at fault, you will be offered the choice of a full refund or re-delivery.
The risk of damage to the goods passes to you once they are delivered to the address specified in your order instructions. You should promptly inspect goods delivered to them to satisfy themselves that any goods delivered to them are as expected. All goods require a signature at the recipient’s specified address.
Providing an incorrect delivery address may result in a delay or non-delivery. If your order can not be delivered due to incorrect address provided by the customer Eyewearfashions.com reserves the right to charge the customer the cost of a re-delivery.
Any Customs or import charges on International deliveries must be paid by the customer. The customer will be charged accordingly for any additional cost arising not paying required customs or not providing accurate contact details as to enable delivery to be carried out at destination.
We will not accept responsibility for any damage on goods caused by you.
You acknowledge that the information contained in this site is provided without warranty and in particular we do not represent or warrant that the information is accurate, complete or current or that the use of this site will be uninterrupted or error free, and we exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. We have taken reasonable steps to display as accurately as possible the appearance of all products displayed on the website. However we cannot guarantee that your monitor's display of any colour or other detailing will exactly reflect the appearance of the product upon delivery.
Your use of any information or goods on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
We will not take responsibility for any discrepancy caused by you when entering your prescription details and pupillary distance and we are not able to refund or replace any prescription lenses once the order has been made. We recommend that care is taken in entering the correct details when placing your order. If you are unsure about anything we advise that you contact us prior to placing your order.
Reglazing lenses into customer's own frames are done entirely at the customer's own risk. We will not be liable for damages or loss of frames sent for reglazing .We will not be liable for any breakages occurred during the glazing process as this is also at the customer's own risk.
You agree to indemnify, defend and hold harmless Fashion Eyewear, all personnel employed by Eyewearfashions.com as well as consultants, agents, and affiliates, from any and all liability, third party claims, damages and/or costs arising from your use this Website or your breach of the Terms of Service. This is including, but not limited to, legal fees.
These terms and conditions do not affect your statutory rights as a consumer. For more information please visit www.consumerdirect.gov.uk.
These terms and conditions shall be governed by and construed in accordance with English law.
Any disputes shall be subject to the exclusive jurisdiction of the English courts, to which both parties submit.
Any failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of those terms and conditions.